Effective August 1, 2024
888-290-3489
booknow@oversee.us

Thank you for visiting Oversee!

WHAT INFORMATION DO WE COLLECT? We collect information from you when you book on our site or fill out a form. When booking on our site, as appropriate, you will be asked for personally identifiable details. You may visit our site anonymously. When visiting our site anonymously, we may store information regarding the behavior of your session, such as what pages were visited, what links you clicked on, how long you spent before going to another page.

Any of the information we collect from you may be used in one of the following ways:

• To personalize and better respond to your needs
• To improve our website 
• To improve customer service
• To process transactions
• To send periodic emails
• To administer promotions, surveys or other site feature
• The email address you provide while booking or filling out a form may be used to send information and updates pertaining to your booking, in addition to receiving company news, updates, related product or service information etc.

Note: You may unsubscribe at any time, by clicking the unsubscribe button at the bottom of any email.

HOW DO WE PROTECT YOUR INFORMATION? We implement a variety of security measures to maintain the safety of your personal information.

HOW DO WE USE COOKIES? We store cookies on your computer to identify that you have been to our site before, and to personalize certain content based on behavior.
We do use third party cookies to track data. We also use remarketing cookies to log when users view specific pages on our site, in order for us to provide targeted advertising in the future. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings page. If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

THIRD PARTY LINKS: Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site.

YOUR CONSENT: By using our site, signing up for newsletters, speaking with our guest ambassadors or conducting business with us, you consent to this Privacy Agreement.

CHANGES TO OUR PRIVACY AGREEMENT: We may update our Privacy Agreement from time to time. These changes are effective immediately, after they are posted on this page.

CONTACT US: If there are any questions regarding this policy you may contact us at the following address:

Privacy, Oversee
1231 Co Rd 283 S.
Santa Rosa Beach, FL 32459

AGREEMENT: Oversee Rentals LLC d/b/a Oversee, the Manager, and Guest agree to the following:

CHECK-IN/OUT: Check-in time is 4 PM CST and check-out is 10 AM CST. Maximum effort will be given to get the Property ready for a 4 PM entry. Refunds will not be given for late arrivals or early departures. Late check-outs will be charged a full day’s rate as a fee when occurring after 10:00 AM, unless other arrangements have been made with Manager prior to arrival.

EARLY CHECK-IN/LATE CHECK-OUT: If available, Guest can request an early check-in for noon, or a late check-out for 2pm at 50% of the nightly rate plus taxes. If for any reason the Property is not ready for the early check-in, or no longer allows a late check-out the fee will be refunded. If the Guest is unable to arrive by the early check-in time the amount will still be charged.

ADVANCED RENT DEPOSIT: Payment is due when placing your reservation. Your driver’s license must be on file. This will be requested upon the signing of this document. The driver’s license on file must match the credit card on file. Payment is equal to 50 percent of the total rent plus travel insurance, if chosen. The balance is due 60 days prior to check-in. Payment may be made by cash, check, money order, cashier’s check, Visa/MasterCard/Discover or Amex. Should a guest decide to send a check for payment, it will be due within 10 days of the confirmation phone call. If it is not received within that time frame, the credit card on file will be charged. If the reservation is made within 14 days of check-in, the guest may only pay by credit card. Please refer to the vacation correspondence for exact dates and amounts. Prepaid rent will be deposited into an interest-bearing escrow account. Interest earned will be retained by Manager. The final payment will be automatically charged sixty (60) days prior to your arrival using the same card used to make the booking deposit. The total rent, fees, booking deposits, taxes and all other fees associated with booking your vacation are referred to herein as, “Total Rental Fee(s).”

TRAVEL INSURANCE: Travel insurance is available through CSA Travel Protection. In case of certain unforeseen events, this insurance may help protect your vacation investment. The plan is optional, and the service can be declined if you so choose. For details about the coverage please visit http://30a.oversee.us/COAST or call CSA at 866-642-5889. Travel insurance policies sold to residents of HI, and NY are excluded and the travel insurance premium if purchased will be refunded.

CANCELLATIONS: Reservations may be canceled or shortened by notifying the Manager at least sixty (60) calendar days prior to your Check-In date (“Cancellation Period”). In such instances, the full amount of your Reservation Deposit will be refunded. In the event of cancellations or shortened stays made after the Cancellation Period, you will be responsible for the full amount of the total booking charges. Any refunds for cancellations or shortened stays made after the Cancellation Period has expired must be obtained from CSA Travel Protection and are subject to their policies, conditions and restrictions. If you choose to decline CSA Travel Protection, no refunds will be provided for cancellations or shortened stays made after the Cancellation Period, and you will be responsible for the full amount of the total booking charges.

THIS IS A NON-SMOKING PROPERTY:
Please smoke only outside and dispose of all cigarette butts properly. Guests violating this policy will be charged $1000, plus any additional cleaning expense and may result in immediate eviction and forfeiture of Total Rental Fees.

NO PETS: These Properties are kept pet-free. Guests violating this policy will be charged $1000, plus any additional cleaning expense and may result in immediate eviction and forfeiture of Total Rental Fees. If renting one of our pet-friendly homes, there is a $210 per-pet non-refundable charge, plus any additional cleaning expense. Guests must clean up any dog waste. Guests with service animals must provide the proper paperwork prior to booking.

BEACH TOWELS: Please bring beach towels, as we do not permit bath towels or linens to be taken from the Property except for laundering.

AGE: Above Guest is at least 25 years of age (an “adult”) and will be an occupant of the Property during the entire reserved dates. In addition, other authorized occupants may be family members or friends of Guest. Use of the Property will be denied to persons not falling within the foregoing categories. No access code or key will be issued to anyone who is not an adult. One adult must be present for every four Guests under the age of 25. Guests violating this policy will be charged $1000, plus any additional cleaning expense and may result in immediate eviction and forfeiture of Total Rental Fees.

SPRING BREAK: For reservations in March or April, it is required that one parent or guardian over the age of 25 is present and staying in the Property for every three Guests between the ages of 15 and 25. Proof of age is required by all Guests and all homes are subject to inspection upon Guest arrival to ensure compliance. Violations will result in immediate eviction and forfeiture of Total Rental Fees. All rental agreement fines during this time will be doubled.

HOUSEKEEPING: Your vacation accommodations will be cleaned to our quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your Property during your stay and for leaving the Property in good condition at check-out. We respectfully request that you remember that you are staying in someone’s home during your vacation; please treat it with the care you would your own. If the Property is found abnormally dirty at check-out, additional charges will be charged to your credit card to assist in performing a deep cleaning of the Property. Your Property will have initial supplies of trash liners, toilet paper, bath soap, towels etc. All stays will be subject to a cleaning fee. Additional cleanings can be arranged during your stay for an additional fee.

MAINTENANCE: Please report any maintenance needs for the Property to the Manager, and we will respond as quickly as possible. Refunds will not be made for maintenance issues including, but not limited to, electricity, water, heating and air conditioning, appliances, televisions, pool filtration systems, etc.

ENTRY: Manager or Manager’s agents may enter Property in the following circumstances: in case of an emergency; to make any necessary or agreed upon repairs, alterations, or improvements; supply necessary or agreed upon services or show the Property to prospective purchasers, Guests or contractors. Manager will provide Guest with at least 12 hours’ notice of intent to enter except in the case of an emergency.

CONDITION: Guests are responsible for the Property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not in the Property. Rearranging the furniture or removing any items from the Property is prohibited. After Check-Out, the Manager will inspect the Property for damage, missing items, and abnormally dirty appearance. If the Manager determines that damage is present, items are missing, or the Property is abnormally dirty, the Manager will repair the damage, replace the missing items, and/or perform a deep clean of the Property at Guest’s expense. Guest authorizes Manager to charge the credit card on file to reimburse the Manager for any such expenses.

OCCUPANCY: The maximum number of occupants shall not exceed the maximum number the home sleeps, not including babies in cribs.

NO SUBLETTING: The rental Property may not be sublet. Your reservation is not transferable to any other party.

HURRICANES AND SEVERE WEATHER: Guests covered by CSA Travel Protection may be entitled to a refund or partial refund, as may be offered by and through the CSA Travel Protection Agreement, in the event that the National Hurricane Center and our local governing officials issue a “Mandatory Evacuation” order for the location of your rental Property, provided that you have purchased coverage before the storm was named. Any such refunds shall be subject to the terms, conditions and restrictions of the CSA Travel Protection policy. Details about the coverage can be obtained by reviewing the certificate of insurance on their website http://30a.oversee.us/COAST or by calling CSA at 866-642-5889. Refunds for cancellations or shortened stays due to actual or anticipated hurricanes, tropical storms or other inclement weather will not be issued by Manager under any circumstances.

RENTAL ASSIGNMENTS: Manager appreciates that its accommodations offer different appointments, designs and layouts, and that reservation holders want the peace of mind that they will stay in the specific Property they selected. Accordingly, we will reserve for you the specific Property selected at the time of your reservation upon the receipt of your deposit and signed Agreement. Subject to availability for maintenance, Owner usage, or other issues that may render the accommodations unsuitable for rental, and/or subject to the Property remaining as an accommodation at the time of the stay, Guests will be placed in the specific Property set forth in their Agreement, or otherwise provided with a full refund or an opportunity to stay in an equivalently priced accommodation if available. Notwithstanding Oversee’s efforts, if the specific Property reserved is unavailable for any reason, Guests will be limited to a full refund or similar accommodation at their election. In no event will Oversee be responsible for any direct or indirect costs, expenses, fees or other consequential damages resulting from the unavailability of a specific accommodation. Oversee is not responsible for errors in its website.

RATES: Reservations may be booked more than a year in advance, but rates are subject to change during the year when the booking was placed.

NEARBY CONSTRUCTION: There may be construction ongoing at properties adjacent to or close by the Property being rented by Guest. The rules regarding acceptable noise levels, start and finishing times, and other restrictions relating to any such construction are governed by local ordinances and/or community specific rules and regulations beyond the control of the Manager. As such, Guest shall not be entitled to a refund relating to such construction. Notwithstanding this, the Manager will use its best efforts to ensure that the appropriate parties are notified and appropriate remedial action taken in the event that it receives notice that the construction at issue may be in violation of any such regulations or ordinances.

PRIVATE ELEVATORS: Properties with private elevators are only to be operated when an adult is present. Please adhere to the instructions on the use of the elevator that can be found near the elevator doors. Costs incurred in damaging or maintaining the elevator due to a failure to follow the instructions will be paid by the Guest.

KEYS AND HOA AMENITY ACCESS: If the Property uses a key, or if the HOA amenities are accessed from bands or cards, they must be returned to the lockbox or the kitchen counter. There will be a $50 charge per key, card, and band not returned.

LAW: While visiting the state of Florida the Guest and any of their guests will obey the Florida law, as well as local law, and HOA rules. Failure to abide by the laws of the state of Florida, HOA rules, or the rules incorporated herein may warrant a fine that will be the Guest’s responsibility, and in some cases, failure to comply may result in an eviction and forfeiture of Total Rental Fees.

EVENTS/GATHERINGS: Guest shall not host events, gatherings, weddings, or parties at the Property without obtaining prior approval from the Manager and payment of additional fees. Some properties and communities do not allow events of any kind. The Event Fee is $150 per occupant of the property’s maximum marketed occupancy. Guests violating this policy will be charged $200 per occupant of the property’s maximum marketed occupancy, plus any additional cleaning expense and may result in immediate eviction and forfeiture of rent.

SALE: In the event that the Property is on the market for sale, we may find it necessary to show the Property during your stay. We will make every effort to schedule the showing at a convenient time so as not to interrupt your vacation.

PERSONAL ITEMS LEFT BEHIND: Oversee is not responsible for lost or misplaced items. However, if notified and/or found within a reasonable time, we will be happy to ship them via UPS Ground Delivery for a $50 fee (unless postage and handling is more). All unclaimed personal items are donated to charity.

SIGHT UNSEEN: Our vacation rental homes are individually owned and furnished. We will not give refunds or adjustments if the Property does not meet your preferences or expectations. We manage clean properties furnished to the Owner’s taste. No two properties are the same. Inventories and furnishings are subject to change without notice.

CREDIT CARD DISPUTE: If a charge from a credit card on file for the reservation is disputed and the Guest loses the dispute, the Guest will be charged an additional $175.

PIRACY AND ILLEGAL DOWNLOADING: The illegal distribution of copyright material including unauthorized peer-to- peer file sharing on Manager owned, operated or maintained networks may subject guests to civil and criminal penalties under federal law. Guests who engage in such activity at a Oversee Property using a network owned, operated or maintained by Oversee will be charged $1000 and may result in immediate eviction and forfeiture of Total Rental Fees.

BICYCLES: If bicycles are at the property, they will be adult bicycles and are only meant for riders 16 and older. If you need a helmet, please call Oversee’s bicycle provider La Dolce Vita at 866-651-1869. Parents and guardians are responsible for ensuring that minor children are in compliance with these safety guidelines. Guests agree to properly secure the bicycles at all times to avoid theft, damage or unauthorized use. This includes ensuring that all bikes are locked and properly secured when they are ridden to another location. Every bike should come with a lock. In the event you don’t have sufficient locks to secure the bikes, please let us know immediately. If a bike is lost during your stay or stolen while bike is not secured with a lock, your credit card or checking account on file will be charged $475.00. Operator agrees that the bicycles will be secured at his/her rental Property overnight and not at any other locations. By entering into this agreement, Guests who occupy properties that provide bicycles further agree to the express terms, conditions, and waivers set forth in the TO HOLD HARMLESS clause.

GOLF CARTS AND LOW-SPEED VEHICLES (“LSV”): Guest/Operator acknowledges that various neighborhoods within the Manager’s rental program have specific rules and regulations pertaining to the use of golf carts and LSV within their community. These rules and regulations vary by community and are strictly enforced in many respects, and they provide fines and penalties that may include, but are not limited to, monetary fines against the Owner of the Property and/or the impounding of the golf cart or LSV by the respective Homeowners Association. Accordingly, Guest/Operator agrees to comply with all community-based rules and regulations specific to the rental Property along with all Florida law. Guest/Operator expressly acknowledges that he/she and any additional operators permitted to use the golf cart and/or LSV, who Guest/Operator will be responsible for, are licensed drivers, over the age of 21, and that they are familiar with the safe operation of golf carts and LSV and are certain of their own ability to operate a golf cart and LSV safely. Because many of the local communities have a no tolerance policy for the operation of golf carts and LSV by persons under 21, which may result in the homeowner’s loss of use of the golf cart or LSV, Oversee has adopted a similar no tolerance policy. If a person under 21 is found to have operated the golf cart or LSV provided, Guest/Operator will be fined $1000. Guest/Operator authorizes Oversee to charge the credit card or checking account on file for any damages, costs, fees or liability resulting from or arising out of the use of the golf cart or LSV in violation of this Agreement, rules and regulations of the applicable Homeowners Association, or Florida law. Operator agrees that the golf cart and/or LSV will only be left at his/her rental Property overnight and not at any other locations. By entering into this agreement, Guests who occupy properties that provide golf carts and/or LSV further agree to the express terms, conditions, and waivers set forth in the TO HOLD HARMLESS clause.

SWIMMING POOLS AND HOT TUBS: Only Guests and their guests are permitted in the pool or pool area. The maximum number of Guests in the pool or pool area is the same as the number that the house sleeps. All Guests must be accompanied by an adult (25 years or older) at all times. Anyone under the age of 25 and non-swimmers must have adult swimmer supervision. Diving is not allowed. No glass containers, disorderly conduct, alcoholic beverages, intoxicated persons, and pets are permitted in the pool or pool area. Keep entry gates closed as you enter or exit the pool area. Do not let children in if an adult does not accompany them. If pool is equipped with an alarm device, do not interfere with or disconnect the alarm device. The pool hours will be 7:00 AM until 10:00 PM, unless the Owner’s Association has established other scheduled times. If pool-heating fee have been paid, heaters are set to 86°. Do not attempt to turn up the heater beyond this setting. Any alterations with pool equipment may result in a $1000 fine, eviction and forfeiture of Total Rental Fees. If the pool has an electric heater, it cannot be operated should temperatures fall below 50°. If the pool has a jetted area, it serves as an extension of the pool and is heated only to 86° if pool heating charges have been paid. Pool heating must be scheduled, be for the entire duration of stay, and paid for at least one week prior to arrival. By entering into this agreement, Guests who occupy properties that provide swimming pools and/or hot tubs further agree to the express terms, conditions, and waivers set forth in the TO HOLD HARMLESS clause.

TO HOLD HARMLESS: You, on behalf of yourself and all persons staying in or visiting the Oversee accommodation (collectively “Guests”) agree you are occupying the Property at your own risk, you are using the BICYCLES at your own risk, you are using the GOLF CARTS AND LOW SPEED VEHICLES (“LSV”) at your own risk, and you are using the SWIMMING POOLS AND HOT TUBS at your own risk. Guests hereby release, acquit and forever discharge Oversee Rentals LLC d/b/a Oversee and Owner of and from any and all known and unknown causes of action, damages, liabilities, costs, expenses and claims and demands of whatsoever kind or nature (including legal expenses) (“Claims”) which Guests now have or may ever have against Oversee Rentals LLC d/b/a Oversee or Owner on account of any and all known and unknown present or future injuries, losses and damages sustained or which may be sustained by Guests occurring on, at or about the Oversee Property, or occurring from use of the BICYCLES, from use of the GOLF CART AND LOW SPEED VEHICLES (“LSV), from use of the SWIMMING POOLS AND HOT TUBS, except to the extent such Claims arise from the gross negligence or willful misconduct of Oversee Rentals LLC d/b/a Oversee or Owner respectively. Guests will defend, indemnify and hold Oversee Rentals LLC d/b/a Oversee (including its members, officers, and employees) and Owner, harmless from any and all Claims incurred by Oversee Rentals LLC d/b/a Oversee and/or Owner as a result of or arising out of the breach of this Agreement by Guests or Guests’ reservation and stay at the Oversee accommodation, except to the extent such claims, demands and actions arise from the gross negligence or willful misconduct of Oversee Rentals LLC d/b/a Oversee or Owner respectively. The indemnified party shall promptly notify the indemnifying party of any such claim and shall, at the request and expense of the indemnifying party, cooperate in the investigation and defense of such claim. Guests acknowledge the inherent risks of being exposed to or infected by a disease or virus that is spread by person to person contact, or airborne or surface transmission (“Contagious Disease”). As such, Guests voluntarily assume the risk they may be exposed to or infected by a Contagious Disease (including but not limited to COVID-19) while staying in the accommodation and that such exposure or infection may result in personal injury, illness, permanent disability, death, and other damages. Guests hereby release and covenant not to sue, and agree to defend and hold harmless Oversee Rentals LLC d/b/a Oversee (including its members, officers, and employees) and Owner of and from all claims and damages of any kind arising out of or relating to the exposure to or contraction of a Contagious Disease. Guests understand and agree this release includes any claims based on the actions, omissions, or negligence of Oversee Rentals LLC d/b/a Oversee, Owner, or their employees, agents or representatives, whether a Contagious Disease infection occurs before, during, or after Guests’ stay. Guests acknowledge this contractual assumption of risk and release is a material term and specific condition of Oversee Rentals LLC d/b/a Oversee and Owner agreeing to rent the property. Guests acknowledge this is a specifically negotiated term and the monetary amount of this Agreement is specifically based upon the inclusion of this provision.

FORCE MAJEURE: No party to this Agreement shall be deemed in default or breach of this Agreement or liable for any loss or damages or for any delay or failure in performance (except for the payment of money) due to any cause beyond the reasonable control of, and without fault or negligence by such party. This section shall not alter or amend the terms set forth in CANCELLATIONS, HURRICANES AND SEVERE WEATHER, or RENTAL ASSIGNMENTS.

WAIVER OF A JURY TRIAL: BY ENTERING INTO THIS AGREEMENT, THE PARTIES KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A JURY TRIAL AS TO ANY CLAIMS A PARTY MAY CLAIM TO HAVE AGAINST THE OTHER WHICH ARISES OUT OF THIS AGREEMENT OR THE COURSE OF DEALINGS BETWEEN THE PARTIES.

VENUE, JURISDICTION AND ATTORNEY’S FEES: The exclusive venue for any civil action related to this Agreement or the course of dealings between the parties is the County and Circuit Courts sitting in Walton County, Florida. The parties hereby submit to the personal and subject matter jurisdiction of all the courts in the previous sentence and agree not to challenge such jurisdiction. In any action, suit, or proceeding to enforce or interpret the terms of the Agreement or to collect any amount due hereunder, the prevailing party shall be entitled to reimbursement for all costs and expenses reasonably incurred in enforcing, defending or interpreting its rights hereunder, including, but not limited to, all attorneys’ fees and the costs expended in determining entitlement to an amount of such fees.

SEVERABILITY: If any term or provision of this Agreement is held illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the legality, validity or enforceability of the remainder of this Agreement.

HEADINGS: Section and other headings contained in this Agreement are for reference purposes only and are in no way intended to define, interpret, describe or limit the scope, extent or intent of this Agreement or any provision hereof.

APPLICABLE LAW: This Agreement shall be governed by, construed under, and enforced and interpreted in accordance with the laws of the State of Florida, excluding its principles of conflicts of laws.

BINDING NATURE OF AGREEMENT: All of the terms, covenants, and conditions of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors, and assigns.

FALSE PRETENSES: Making a reservation under false pretenses is subject to immediate eviction and forfeiture of Total Rental Fees, and potentially additional charges for damages incurred.

REFUNDS: Refunds of the Advance Rent Deposit and/or the Total Rental Fee will not be given for any reason within 60 days (or 90 days for some homes) of arrival date. Reimbursement of monies paid may be available through CSA. To learn more, please visit http://30a.oversee.us/COAST.

Please click this link; http://30a.oversee.us/COAST to obtain your travel insurance policy or description of coverage for your Covered Trip if you have paid for or authorized payment for the travel insurance. The travel protection, if purchased, provides reimbursement for unused, nonrefundable payments if your trip must be canceled. Covered reasons include: mandatory hurricane evacuations; sickness, injury or death; extension of school year; armed service revocation; involuntary termination of employment or other specific reasons listed in the policy/Description of Coverage. Underwritten by Generali US Branch, A Stock Company. For coverage inquiries or customer service call 866-642-5889.

MAILING & MAILING ADDRESS: Many of our Properties have mailboxes that only the owner has access to. To ensure Guests have access to mail they send, please send it to one of our office locations listed below where you can either pick up or request a property manager to drop off at their earliest convenience. If costs are incurred from accessing the mailbox, those costs will be forwarded to Guest.

Please remember that you are renting someone’s home. Please treat it with the same respect you would like shown to your own home.